Get OAuth connect URL
Initiate an OAuth connection flow. Returns an authUrl to redirect the user to. Standard flow: Zernio hosts the selection UI, then redirects to your redirect_url. Headless mode (headless=true): user is redirected to your redirect_url with OAuth data for custom UI. Use the platform-specific selection endpoints to complete.
TikTok: every connection now goes through the TikTok for Business app. One TikTok account per
profile, so connecting on a profile that already holds one replaces it. Reconnecting the SAME
account keeps it and all of its history; authorizing a DIFFERENT TikTok account takes the slot
over and permanently deletes the previous account's analytics, inbox and DM history. The two
are told apart by the @handle stored at the last connect, so an account whose handle has
been renamed on TikTok since then reads as a different account. An authorization that leaves
out a permission the connected account needs changes nothing at all and comes back as
missing_tiktok_permissions; connect again and accept every permission on TikTok's screen.
Authorization
bearerAuth API key authentication: send your Zernio API key in the Authorization header, prefixed with Bearer.
In: header
Path Parameters
Social media platform to connect. snapchat is a closed beta with no public release date: it returns 403 PLATFORM_BETA_RESTRICTED until the account is approved.
Value in
- "facebook"
- "instagram"
- "linkedin"
- "twitter"
- "tiktok"
- "youtube"
- "threads"
- "reddit"
- "pinterest"
- "bluesky"
- "googlebusiness"
- "telegram"
- "snapchat"
- "discord"
- "slack"
- "whatsapp"
Query Parameters
Your Zernio profile ID (get from /v1/profiles). For WhatsApp, a Zernio-provisioned number can only be connected on the profile it was provisioned to; connecting from any other profile is rejected with a 409.
Your custom redirect URL after connection completes. MUST be an absolute http(s) URL or a custom app scheme for mobile deeplinks (e.g. myapp://callback); a relative path is rejected with 400 INVALID_REDIRECT_URL. Result params are appended with the URL API, so an existing query string is preserved. Standard mode appends connected={platform}&profileId=X&accountId=Y&username=Z. Headless mode appends OAuth data params for platforms requiring selection (e.g. LinkedIn orgs, Facebook pages). If no selection is needed, the account is created directly and the redirect includes accountId.
On failure, the browser is sent to the same redirect_url with error and platform appended.
error and platform are always present. error_message, is_user_fixable, reason and
dashboard_url are conditional and must be treated as optional.
This list is NOT exhaustive and new values may be added at any time. Treat an unrecognized value as a generic failure rather than matching it exhaustively. Existing values are not renamed or removed without notice.
OAuth and callback: oauth_denied, invalid_callback, invalid_state, unsupported_platform, connection_failed, internal_error, token_exchange_failed, byok_config_error, personal_account_not_supported, missing_google_permissions, missing_tiktok_permissions, platform_requires_destination, reconnect_account_mismatch, invalid_request
Access and limits: profile_not_found, invalid_profile_id, access_denied, account_limit_exceeded, profile_limit_exceeded, payment_required
Destination selection: no_facebook_pages, facebook_pages_error, no_google_locations, google_locations_error, google_permission_denied, no_snapchat_public_profiles, snapchat_profiles_error, discord_no_guild, slack_no_team
WhatsApp: whatsapp_error, one_whatsapp_per_profile, whatsapp_number_already_connected, whatsapp_number_pinned_to_profile, connection_cancelled
Google Ads (platform=googleads): google_ads_auth_failed, google_ads_invalid_state, google_ads_config_error, google_ads_token_failed, google_ads_quota_exhausted, google_ads_callback_error
TikTok Ads (platform=tiktokads): tiktok_ads_auth_failed, tiktok_ads_invalid_state, tiktok_ads_access_denied, tiktok_ads_config_error, tiktok_ads_token_failed, tiktok_ads_account_not_found, tiktok_ads_callback_error
X Ads (platform=xads): x_ads_denied, x_ads_auth_failed, x_ads_config_error, x_ads_account_not_found, x_ads_state_error, x_ads_token_failed, x_ads_token_missing, x_ads_callback_error
Shopify (platform=shopify): shopify_auth_failed, shopify_config_error, shopify_invalid_state, shopify_invalid_hmac, shopify_invalid_shop, shopify_missing_scopes, shopify_callback_error
-
On this endpoint every upstream OAuth error is collapsed into
oauth_denied. The provider's own value (for example Meta'saccess_denied) is not forwarded. The dedicated ads flows below are different: they use their own denial slugs andgoogle_ads_auth_failedandtiktok_ads_auth_failedmay carry the provider's raw error string inerror_message. -
On the tiktok and twitter ads flows
platformcarries the ads platform id (tiktokads,xads), not the value used in the request path. The googleads and shopify flows reportgoogleadsandshopify. -
missing_tiktok_permissionsmeans the TikTok authorization left out a permission the already-connected account needs, so nothing was changed and it keeps working as before. It is user-fixable: connect again and accept every permission on TikTok's screen.
uriWhen true, the user is redirected to your redirect_url with raw OAuth data (code, state) instead of Zernio's default account selection UI. Use this to build a custom connect experience.
falseInstagram only. Which of the two Instagram connection methods to use. Ignored for every other platform.
instagram_login (the default, and what you get if you omit this): the Instagram Login dialog. The user authorizes their Instagram professional account directly, no Facebook Page required.
facebook_login: the Facebook Login dialog, i.e. "Instagram API with Facebook Login". The user authorizes a Facebook Page that has a linked Instagram professional account, and every API call for that account then runs through the Page. Use this when the customer manages Instagram through a Page and expects the Facebook consent screen. Because the user has to pick which Page to connect, the callback continues at the account-selection step, /v1/connect/instagram/select-account.
facebook_login supports headless=true like the other selection platforms: the callback redirects to your redirect_url with profileId, tempToken, platform=instagram, step=select_account and connect_token, which you pass into the select-account endpoints to finish. The default instagram_login has no selection step, so it connects the account directly.
"instagram_login"Value in
- "instagram_login"
- "facebook_login"
WhatsApp only. Ignored for every other platform. Controls which screen Meta's Embedded Signup popup shows.
If omitted, the connection defaults to coexistence (same as business_app below), preserving existing behavior for numbers already on the WhatsApp Business app.
api: standard Embedded Signup, showing Meta's WABA/number picker. Use this to connect a phone number already on Cloud API elsewhere.
business_app: coexistence, i.e. 'Connect existing WhatsApp Business app' (a number shared between Cloud API and the consumer WhatsApp Business app).
Value in
- "api"
- "business_app"
WhatsApp only. Rejected with 400 INVALID_FIELD_VALUE on any other platform.
hosted: authUrl points at a Zernio-hosted page on zernio.com instead of Meta's OAuth dialog, and
the response carries authUrl only (no state). That page opens Meta's Embedded Signup popup itself,
so it learns which WhatsApp Business Account and number the user picked inside the popup and connects
exactly that one. Use it when your users' Facebook logins manage several WhatsApp accounts: on the
default redirect flow Meta only returns an authorization code, so when that login can see more than
one number the user lands on Zernio's number picker and has to choose again. Nothing to embed on your
side and no domain setup: send the user to authUrl, and they come back to redirect_url with the
same params as the redirect flow. Success: connected=whatsapp, profileId, accountId, username
(plus connect_token for API-key callers). Failure: error and platform=whatsapp, with the same
values and extras as the redirect flow (one_whatsapp_per_profile, whatsapp_number_already_connected
and whatsapp_number_pinned_to_profile with is_user_fixable=true; payment_required with reason
and dashboard_url; whatsapp_error with error_message when Meta reported one), plus two of its own:
connection_cancelled when the popup was closed before finishing (error_message carries Meta's last
reported step or error when there is one) and session_expired when the user took longer than the
60 minute window the hosted page is valid for; restart the flow with a new call in that case.
onboarding is carried through and a pre-verified Zernio-provisioned number is attached like on the
redirect flow. headless has no effect here because there is no selection step left to hand you.
When a previously disconnected account for this profile can simply be re-enabled, this endpoint
re-enables it and returns the account directly instead of a URL, exactly like the redirect flow.
The page shows the same guidance as the Zernio dashboard: a pre-verified Zernio-provisioned number is
called out by name ("choose it in Meta's list, no code will be asked"), coexistence and standard signups
get their explainer video, and a step-by-step follow-along checklist stays visible while Meta's popup is
open. Skin it with brandName, primaryColor and language below.
Value in
- "hosted"
Hosted signup page only (signup=hosted, WhatsApp): name shown in the page title ("Connect your WhatsApp number to ") instead of Zernio. The Zernio logo stays: the page is co-branded, not white-label. Trimmed; 1 to 60 characters. Rejected with 400 INVALID_FIELD_VALUE without signup=hosted. Stored on the signup session at issue time, so the page URL cannot change it.
1 <= length <= 60Hosted signup page only (signup=hosted, WhatsApp): hex colour (#RRGGBB) for the primary button and step accents. Validated server-side; anything else is a 400 INVALID_FIELD_VALUE. Rejected without signup=hosted.
^#[0-9a-fA-F]{6}$Hosted signup page only (signup=hosted, WhatsApp): language of the page and its follow-along guide. Explainer videos stay in English. Default en. Rejected without signup=hosted.
Value in
- "en"
- "es"
Response Body
application/json
application/json
application/json
{ "authUrl": "https://www.facebook.com/v21.0/dialog/oauth?client_id=...", "state": "user123-profile456-1234567890-https://yourdomain.com/callback"}Move account to another profile
Moves a connected account to a different profile owned by the same user. The target profile must belong to the same user as the account. For API keys restricted to specific profiles, BOTH the source account's current profile AND the target profile must be in the key's allowed set. Calls with a target profile outside the key's scope return 403.
Complete OAuth callback
Exchange the OAuth authorization code for tokens and connect the account to the specified profile. Facebook, Google Business Profile, Snapchat and WhatsApp are not accepted here: their account identity is a destination chosen after OAuth, which this single-shot exchange cannot do. Connect them through the redirect flow from `GET /v1/connect/{platform}`, or, for WhatsApp Embedded Signup, through `POST /v1/connect/whatsapp/embedded-signup`.