Zernio
Zernio
API Reference

Reviews

List reviewsGETDelete review replyDELETEReply to reviewPOST
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Reviews

List reviews

Fetch reviews from all connected Facebook Pages and Google Business accounts. Aggregates data with filtering and sorting options. Supported platforms: Facebook, Google Business.

GET
/v1/inbox/reviews

Authorization

bearerAuth
AuthorizationBearer <token>

API key authentication - use your Zernio API key as a Bearer token

In: header

Query Parameters

profileId?string
platform?string

Value in

  • "facebook"
  • "googlebusiness"
minRating?integer
Range1 <= value <= 5
maxRating?integer
Range1 <= value <= 5
hasReply?boolean

Filter by reply status

sortBy?string
Default"date"

Value in

  • "date"
  • "rating"
sortOrder?string
Default"desc"

Value in

  • "asc"
  • "desc"
limit?integer
Range1 <= value <= 50
Default25
cursor?string
accountId?string

Filter by specific social account ID

Response Body

application/json

application/json

{  "status": "string",  "data": [    {      "id": "string",      "platform": "string",      "accountId": "string",      "accountUsername": "string",      "locationId": "string",      "locationName": "string",      "reviewer": {        "id": "string",        "name": "string",        "profileImage": "string"      },      "rating": 0,      "text": "string",      "created": "2019-08-24T14:15:22Z",      "hasReply": true,      "hasPhotos": true,      "photoCount": 0,      "photos": [        {          "url": "http://example.com"        }      ],      "reply": {        "id": "string",        "text": "string",        "created": "2019-08-24T14:15:22Z"      },      "reviewUrl": "string"    }  ],  "pagination": {    "hasMore": true,    "nextCursor": "string"  },  "meta": {    "accountsQueried": 0,    "accountsFailed": 0,    "failedAccounts": [      {        "accountId": "string",        "accountUsername": "string",        "platform": "string",        "error": "string",        "code": "string",        "retryAfter": 0      }    ],    "lastUpdated": "2019-08-24T14:15:22Z",    "accountsSkipped": [      {        "accountId": "string",        "platform": "string"      }    ]  },  "summary": {    "totalReviews": 0,    "averageRating": 0  }}
Was this page helpful?

Unlike post

Remove this account's like from a post. Supported platforms: LinkedIn, Twitter/X, Facebook, YouTube, Bluesky, and Instagram in limited release. On YouTube this clears the rating. Instagram has the same limited release, Facebook Login, `instagram_manage_engagement` and burst-limit constraints as liking. For Bluesky, `likeUri` (returned when the post was liked) is required. Reddit uses `POST /v1/accounts/{accountId}/reddit-vote` with `direction: 0`.

Delete review reply

Delete a reply to a review (Google Business only). Requires accountId in request body.