Reply to a review
Posts (or updates) the business owner reply to a Google Business review. The reply is associated with the account's currently selected location (set via /v1/accounts/{accountId}/gmb-locations). Calling this endpoint a second time on the same review overwrites the previous reply (PUT semantics on Google's side).
API key authentication - use your Zernio API key as a Bearer token
In: header
Path Parameters
The Zernio account ID (from /v1/accounts)
The review ID portion (e.g. "AIe9_BGx1234567890"), not the full resource name
The reply text to post on the review. Must be non-empty.
Response Body
application/json
application/json
application/json
application/json
application/json
import Zernio from '@zernio/node';const zernio = new Zernio({ apiKey: process.env.ZERNIO_API_KEY });const { data } = await zernio.accounts.replyToGoogleBusinessReview({ path: { accountId: 'account_abc123', reviewId: 'review_abc123', }, body: { comment: 'string', },});console.log(data);{
"success": true,
"reviewId": "AIe9_BGx1234567890",
"platform": "googlebusiness"
}{
"error": "comment is required and must be a non-empty string"
}{
"error": "Access token invalid. Please reconnect your Google Business Profile account.",
"code": "token_invalid"
}{
"error": "Not found"
}{
"error": "string",
"type": "invalid_request_error",
"code": "string",
"param": "string",
"platform": "string",
"platformError": {},
"details": {}
}Batch get reviews POST
Fetches reviews across multiple locations in a single request. More efficient than calling GET /gmb-reviews per location for multi-location businesses. Returns a flat list of individual reviews, each tagged with its review resource name. Note: this endpoint does not return aggregate metrics (averageRating / totalReviewCount). For those, use the single-location GET /gmb-reviews endpoint.
Delete a review reply DELETE
Removes the business owner reply from a Google Business review. The review itself remains.