What the HubSpot connection does not do, and the common errors when connecting a portal or changing its settings.

What you cannot do

Social posts, analytics or the Inbox API on the HubSpot account
More than one portal per profile
Backfill conversations from before the connection
Sync companies, deals or tickets: only contacts and their timeline
Log broadcast, sequence and workflow sends on every channel yet: some channels log only messages sent from the inbox

Common errors

Error	Cause	Fix
`hubspot_profile_has_portal`	The profile already has a different portal connected	Disconnect it first, or use another profile.
`hubspot_connection_failed`	HubSpot refused the authorization, or the portal could not be read	Connect again; contact support if it repeats.
`400` on `PATCH /v1/accounts/{accountId}/hubspot-settings`	The body has neither `syncContacts` nor `logMessages`, or the account is not a HubSpot account	Send at least one boolean field, to a HubSpot account id.
`404` on the settings endpoints	The account does not exist, is disconnected, or your key cannot reach it	List your accounts for a current id.
`503` on `GET /v1/connect/hubspot`	HubSpot is not configured on this Zernio environment	Contact support.

Social posts, analytics or the Inbox API on the HubSpot account
More than one portal per profile
Backfill conversations from before the connection
Sync companies, deals or tickets: only contacts and their timeline
Log broadcast, sequence and workflow sends on every channel yet: some channels log only messages sent from the inbox

Error	Cause	Fix
`hubspot_profile_has_portal`	The profile already has a different portal connected	Disconnect it first, or use another profile.
`hubspot_connection_failed`	HubSpot refused the authorization, or the portal could not be read	Connect again; contact support if it repeats.
`400` on `PATCH /v1/accounts/{accountId}/hubspot-settings`	The body has neither `syncContacts` nor `logMessages`, or the account is not a HubSpot account	Send at least one boolean field, to a HubSpot account id.
`404` on the settings endpoints	The account does not exist, is disconnected, or your key cannot reach it	List your accounts for a current id.
`503` on `GET /v1/connect/hubspot`	HubSpot is not configured on this Zernio environment	Contact support.