Zernio
Zernio
API Reference

Google Business Profile

Reviews

Get reviewsGETGet a reviewGETBatch get reviewsPOSTReply to a reviewPOSTDelete a review replyDELETE

Food Menus

Get food menusGETUpdate food menusPUT

Location Details

Get location detailsGETUpdate location detailsPUT

Services

Get servicesGETReplace servicesPUT

Verification

Get verification stateGETFetch verification optionsPOSTStart a verificationPOSTComplete a verificationPOST

Media

List mediaGETUpload photoPOSTDelete photoDELETE

Attributes

Get attributesGETUpdate attributesPUTGet attribute metadataGET

Place Actions

List action linksGETCreate action linkPOSTUpdate action linkPATCHDelete action linkDELETE
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OverviewPlatformsAPI ReferenceResources
Google Business Profile

Get reviews

Returns reviews for a Google Business Profile account including ratings, comments, and owner replies. Use nextPageToken for pagination.

GET
/v1/accounts/{accountId}/gmb-reviews

Authorization

bearerAuth
AuthorizationBearer <token>

API key authentication: send your Zernio API key in the Authorization header, prefixed with Bearer.

In: header

Path Parameters

accountId*string

The Zernio account ID (from /v1/accounts)

Query Parameters

locationId?string

Override which location to query. If omitted, uses the account's selected location. Use GET /gmb-locations to list valid IDs.

pageSize?integer

Number of reviews to fetch per page (max 50)

Range1 <= value <= 50
Default50
pageToken?string

Pagination token from previous response

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

{  "success": true,  "accountId": "64e1f0a9e2b5af0012ab34cd",  "locationId": "9281089117903930794",  "reviews": [    {      "id": "AIe9_BGx1234567890",      "name": "accounts/123456789/locations/9281089117903930794/reviews/AIe9_BGx1234567890",      "reviewer": {        "displayName": "John Smith",        "profilePhotoUrl": "https://lh3.googleusercontent.com/a/...",        "isAnonymous": false      },      "rating": 5,      "starRating": "FIVE",      "comment": "Great service and friendly staff! Highly recommend.",      "createTime": "2024-01-15T10:30:00Z",      "updateTime": "2024-01-15T10:30:00Z",      "reviewReply": {        "comment": "Thank you for your kind words! We appreciate your support.",        "updateTime": "2024-01-16T08:00:00Z"      },      "photoCount": 0,      "photos": []    },    {      "id": "AIe9_BGx0987654321",      "name": "accounts/123456789/locations/9281089117903930794/reviews/AIe9_BGx0987654321",      "reviewer": {        "displayName": "Anonymous",        "profilePhotoUrl": null,        "isAnonymous": true      },      "rating": 4,      "starRating": "FOUR",      "comment": "Good experience overall.",      "createTime": "2024-01-10T14:20:00Z",      "updateTime": "2024-01-10T14:20:00Z",      "reviewReply": null,      "photoCount": 0,      "photos": []    }  ],  "averageRating": 4.5,  "totalReviewCount": 125,  "nextPageToken": "CiAKHAoUMTIzNDU2Nzg5"}
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Start an evaluation run

Simulates the given scenarios against the agent and scores them. Answers 202 with a `job_id` to poll with GET.

Get a review

Returns one Google Business Profile review, in the same shape as the entries of GET /v1/accounts/{accountId}/gmb-reviews. The review is read from the account's selected location unless locationId overrides it, and Google returns 404 for a review id that belongs to another location. Read the review before replying if a human may have answered it already: replies are overwritten in place and Google keeps no history.